Vera Blake
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Software Quality Assurance Manager, Senior System Analyst, Data Analyst
Experience
Oct '06 - Present
Entertainment Publications
Troy, MI
Quality Assurance Analyst
Responsible for working with Entertainment’s Online and Fundraising marketing teams to determine and develop precise specifications and requirement in the form of Story Cards and Use Cases.
Facilitated Pre-Estimation meetings with the Sr. Tech leads to review newly created Story Cards for clarity and completeness.
Worked with the Project Managers to develop functionality release plans, issue tracking records and testing strategies.
Responsible for Quality Assurance testing of Entertainment Online applications:
Entertainment.com & Book Membership site.
Entertainment Online – paid membership site.
Sally Foster.com.
Seller Section and Chairperson Corner – online fundraising administration sites.
Custom reward sites.
Responsible for Quality Assurance testing of data feeds, web services and back office systems for functionality, accuracy, and adherence to specifications/requirements.
Reviewed testing output on multiple operating systems (Window, Mac OS X, Linux).
Provided risk evaluations to Project Manager and Business users regarding issues found during functionality testing and impact to the production environment.
May '05 - Oct '06
Minacs
Farmington Hills, MI
Quality Assurance Analyst
Responsible for establishing quality measurements and metrics: Defect Trending, Testing Success, and Open duration.
Responsible for the creation and execution of quality control test scripts for various projects.
Performed SQL queries for data validation on external file loads into the IMC (Invoice Messaging Center) application.
Created Work Instructions for the quality measurements and metrics.
Worked with the application system manager to create Functional Specifications for the IMC (Invoice Messaging Center) application.
I did something fantastic!
June '99 - May '05
SBC - IT Services – Software Quality Assurance,
Troy, MI
Team Lead
Managed Independent Test Verification group on CMM Level 2 activities and metric reporting.
Document and follow up on application concerns with programmers.
Develop and present documentation / training on defect tracking database.
Executed functional and system use cases for SBC’s enterprise wide A-Frontier Internet sales application, with emphasis on customer throughput, contract verification, billing verification, customer and sales personnel market assignment.
Created and executed functional and regression test cases for the SBC Smart pages search engine upgrade from Rware to Alta Vista, with emphasis on new search logic, search performance, and internet ads seniority dates.
Facilitated post-release meetings involving development team management and application build groups.
Coached and cross-trained Software Quality Assurance application support members.
Developed and implemented quarterly release schedules for the integrated Yellow Page and White Page applications.
Managed quality assurance testing for all scheduled and emergency production releases.
Managed User Acceptance testing on enterprise projects.
Managed enterprise-wide allocation of Software Quality Assurance team resources.
Managed Customer Acceptance testing on the Common Suite of Systems project.
Perform sequel queries to provide test data for functional test and scenario test cases.
Responsible for gathering the system requirements and establishing the Requirements Trace-ability metric report that allowed trace-ability from the system requirement through to the test cases and results.
Responsible for Defect Detection and Progress tracking and trending metric.
Performed CMM Level 2 activities: Requirement Trace-ability, Test Requirement/Test Case Review, Defect analysis.
Execute bi-weekly quality checks on new releases for SBC’s single database phone book directory application.
